Returns & Exchanges

At Archive, we want to ensure your curated pieces are a perfect fit for your collection, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. We strive to make the process as seamless as our aesthetic to ensure your complete satisfaction.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back and specify your preference for a refund or exchange.

2

Prepare Your Package

Securely pack the items in their original Archive packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.

3

Ship the Items

Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of generating the label.

4

Quality Inspection & Refund

Once our warehouse receives and inspects your return for quality compliance, we will process your refund or dispatch your replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing